Tuesday, April 19, 2011

WebsitePanel ASP.NET Requirement Unexpected Error

Well I've just managed to solve a major problem on a Virtuozzo Guest when trying to install WebsitePanel 1.1.2. I was receiving an Unexpected Error when testing the ASP.NET Requirements and was receiving the following errors in the Installer Log:

[4/18/2011 6:26:03 AM] INFO: Setup wizard loaded.
[4/18/2011 6:26:03 AM] INFO: IntroductionPage loaded.
[4/18/2011 6:26:07 AM] INFO: LicenseAgreementPage loaded.
[4/18/2011 6:26:09 AM] INFO: ConfigurationCheckPage loaded.
[4/18/2011 6:26:09 AM] INFO: OS check: Windows Server 2008 x64
[4/18/2011 6:26:09 AM] INFO: IIS check: IIS 7.5
[4/18/2011 6:26:10 AM] ERROR: Check error
System.Management.ManagementException: Generic failure
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at System.Management.ManagementObjectCollection.get_Count()
at WebsitePanel.Setup.ConfigurationCheckPage.IsWebServerRoleInstalled()
at WebsitePanel.Setup.ConfigurationCheckPage.CheckASPNET(String& details)

After stumbling upon this post http://sourceforge.net/projects/websitepanel/forums/forum/1126062/topic/3953118 I was able to solve my problem which was simply that the SERVER Service was set to manual and was not currently started.

I changed the Service to Automatic and Started it and was then able to successfully install WebsitePanel.

If you run into any problems feel free to contact me via my website One IT - Auckland IT Specialists and I will be happy to help you out.